Grievance officer
Last updated: TODO_LAST_UPDATED_DATE
If you have a complaint about Riwato, including about how your personal data is handled or about a message you received through Riwato, contact our Grievance officer.
Contact
- Name
- TODO_GRIEVANCE_OFFICER_NAME
- TODO_GRIEVANCE_EMAIL
- Address
- TODO_REGISTERED_COMPANY_NAME, TODO_REGISTERED_ADDRESS
- Hours
- TODO_WORKING_HOURS
How to raise a complaint
Email the Grievance officer with your name, the phone number or email address the complaint is about, the event or business involved if you know it, and what happened. We acknowledge every complaint within 24 hours and aim to resolve it within 15 days.
If you received a WhatsApp message about an event, the event planner who sent it controls your guest details. We will pass your request to them and follow up until it is resolved.